Refund policy

Returns & Refunds

We want you to be delighted with your purchase. If for any reason you are not satisfied, you may request a return.

Return window: You may request a return within 30 days of receiving your order.

• Condition of items: Items must be unused, in their original packaging, and in resalable condition.

• How to initiate a return:

  1. Email us at hello@bloomandgilded.co.uk with your order number.

  2. We will provide you with return instructions.

• Refunds: Once we receive your returned item, refunds will be processed within 7 working days back to your original payment method.

• Exchanges: If you would like an exchange, please specify this in your return request.

Non-Returnable Items

For hygiene and safety reasons, certain items (such as opened essential oils or used fragrance products) cannot be returned unless faulty.

 

Questions?

If you have any questions about delivery or returns, please contact us at hello@bloomandgilded.co.uk.